Do you have doubts about your hotel’s online business? Questiomat is a virtual space for questions and answers to the problems hotels may meet in the online business.  Send us your questions!


How to determine what visitors are the result of my online campaigns?

Sent: Thursday, October 25, 2012// Hotel ****, Bucharest

I used to have an online strategy quite sporadic for my hotel website, as I do not know how to determine what visitors are the result of my online campaigns. Most bookings are still made by phone.

Dear Hotel ****,

Offline to online traffic can be assessed by allocating a dedicated phone number per campaign. The same goes for email. So you can determine the source from which your guests come, even if they act offline after they seek information online. As for online bookings on the hotel’s website, you can quite accurately track the source. A summary report would help you to know if some online campaigns perform and what would be the best conversion sources.

How to build successful partnerships

Sent: Monday, October 29, 2012

Your hotel online traffic is stagnant from the launching of your website? Or increases are due to seasonality? It’s time to take control. Most times stagnation is due to lack of diversification of traffic sources. A good strategy would be to review the actions of link building or partnerships undertaken recently. []

Are you the best hotel to spend Christmas?

Sent: Tuesday, November 27, 2012

Winter holidays put hotels to work and bring a huge wave of promotions, offers, messaging, which of course will draw guests’ attention, turning it into sales. Before launching holidays campaigns, make sure that []

What role do my hotel’s events play in the SEO strategy?

Sent: Tuesday, December4 , 2012

Organizing an event is material and logistical effort consuming for a hotel. It is one of the your most important visibility resources. Most often your online actions are designed separately from offline actions, because they are in charge of different departments. What if you could use the events to achieve a better SEO ranking and increase the brand awareness of your hotel’s website? []

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